Privacy Policy

1. Introduction

Braintu prioritizes user privacy. This policy outlines how we collect, use, and share information when you access our services. We are committed to safeguarding your privacy while delivering a personalized service experience.

2. Information Collection

We gather the following types of information:

• Personal Information: Name, email, and contact details from account registration or support inquiries
• Technical Data: IP address, browser type, and operating system for service improvement and security
• Usage Data: User interaction patterns, pages visited, and actions taken on the platform

3. Third-Party Platform Integration

Braintu integrates with platforms such as Notion, Google Drive, and Confluence to process documents and files. This data provides context to Large Language Models (LLMs) to enhance your interactions.

We collect information through official APIs and integrations provided by these platforms. You can remove all integrated information by deactivating connectors at any time.

4. Information Usage

Your data is used to:

• Provide and maintain our services
• Improve and personalize your experience
• Communicate updates and respond to inquiries
• Analyze usage patterns

Important: Your chat data will not be used to train machine learning models or shared beyond the stated purposes.

5. Information Sharing

We may share information with third parties in the following circumstances:

• Service providers who assist with our operations
• When required by law or to protect safety
• In connection with business transfers such as mergers or acquisitions

6. Data Security

We implement enterprise-grade security protocols to protect your information. We retain data only as long as necessary per this policy or as required by law.

7. User Rights and Controls

You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request restrictions on data processing

8. Cookies and Tracking

We use cookies to track activity on our platform. You can control cookie settings through your browser preferences, though disabling cookies may affect functionality.

9. International Data Transfers

Your information may be transferred to and processed in jurisdictions outside your own, where data protection laws may differ from those in your country.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from minors. If we discover such data has been collected, we will delete it promptly.

11. Policy Changes

We may update this policy periodically. Changes will be posted on our website, and we encourage you to review it regularly.